steekR Frequently Asked Questions

What is steekR?

steekR is the easiest way to share files on the web. As soon as you sign up, you can upload files using either the web or via the steekR client software. Files uploaded to you account can be accessed from anywhere using your login and password, and you can share steekR access links for specific files by email.

Is steekR free?

The basic 1GB steekR account is free, no strings attached.

What if I want more than basic account?

We are currently working on heftier plans for very competitive prices. We recommend you to create your account now and upgrade later on as needed.

How can I get a steekR account?

Registrations are free and opened to everyone. To sign up for an account, please visit the steekR home page and use the registration link.

Can I upload using an FTP client or another protocol?

No. To upload files to your steekR account, you can either:

Use the web UI, either with the Java drag-and-drop plug-in or with the classic web page upload.

Download and install the steekR Uploader for Windows or Mac OS.

Download and install the steekR DriveDrive for Windows.

1. These methods are in many ways more convenient than regular FTP clients and are better integrated with your Windows or Mac system.

How can I recover a deleted file?

Deleted files are not instantly removed, but are placed in the Trash folder.

The Trash folder is located at the top level of your steekR folder tree. To recover deleted files, navigate to the Trash folder, select the files you want to recover and hit Restore.

How do I change my account information?

All your account settings and your profile information are found under the Settings tab. Here you can change your password and email address. As we add more features to the system, this page will grow richer, so please check it out every once in a while.

The “drop files here” box disappeared! Why?

There are a few possible situations that prevent “drop files here” box from working:

Files cannot be uploaded files directly at the root of your steekR space. Navigate to any of the default sub-folders, or create a new folder and open it.

You may have disabled Java features in your browser. Please visit this page for help on enabling the Java plug-in on your browser http://www.java.com/en/download/help/5000020500.xml

1. If you cannot bring back the “drop files here” upload box, please try uploading with the classic web UI.

Can I use steekR on Mac OS?

Yes! The steekR user interface is fully web based, and has been tested on Mac OS using Firefox and Safari.

Furthermore, the steekR Drive software is available as a Mac OS Universal Binary. Get it here http://www.steekr.com/index.php?m=e2c90ed8&a=50c2346d

Do you have a blog?

Of course we do! Find it here http://blog.steek.com/ or, if you prefer French, here http://blogue.steek.com/. We don’t have any cat photos (yet) but we regularly post about new steekR features, usage tips, announcement and occasional special offers.

OK, my question isn’t listed here, what now?

Please contact the steekR support team at support@steekr.com, we’ll get back to you with an aswer.